COVID-19 Guidelines

COVID-19 guidelines | June 15, 2020

Dear Clients,

We are so excited to see you! We want to share with you some of the COVID-19 guidelines adjustments that we’ve had to make to our salon operations. This is out of an abundance of caution for our staff, our guests, and our community. We’ve made many internal changes to our salon procedures, but we wanted to share the ones that will affect you at your visit.

Please come to your appointment alone. We will not accommodate extra family members, children, or friends. If they come with you, they will need to wait outside. No handshakes or hugs for us at this time either please!

COVID-19 guidelines

All guests will be required to wear a mask that hooks behind the ears (all staff will be required to wear face covering as well). We will do our best to apply your hair color without getting it on your mask. It would be best to use a disposable mask if you are concerned with hair color stains. If you do not have a mask, you may purchase one from us for $2. No one will be without a face covering in Zealand until this is over.

When you arrive at the salon, please come to the front door at your appointment time. Your stylist will come get you when they are ready for you; this will help eliminate extra people in the salon at one time to maintain 6ft of social distancing and allow us to clean styling stations thoroughly. Before you come in, you will be asked a few wellness questions and we’ll ask that you use hand sanitizer.

Upon entering the salon, you’ll go right to the styling chair with the stylist. We will be using styling capes as usual (which as washed between uses). We will not be offering beverages at this time, so please bring your water with you. We recommend no blow-drying at this time as to not force air/germs outside the 6ft area and also give us time to sanitize the space for the next client.

Towards the end of your service, a member of our front desk team will begin the checkout process in the styling chair. We will rebook your next service and total you service and any products you need (we will gather them for you and bag them up).

We sincerely appreciate your support. This situation has certainly brought on some challenges, but we are determined to rise to the occasion with a positive attitude and maintain our high level of professionalism. As these circumstances are ever-changing, they will require our constant attention and reevaluation. We ask that you please be patient with us to make the necessary adjustments.

Team Z